The Connecticut Community Colleges (CCC) have implemented an anti-spam solution to assist in the management of unwanted email, also known as spam. Based on most recent reports, spam accounts for between fifty and sixty percent of all email that the CCC receive. It has become not only a burden to users who have to manage increased volumes of unwanted email , but it is also a burden to Information Technology (IT) administrators who have to manage the storage and delivery of this unwanted email.

The implemented anti-spam solution provides a complete email security (anti-spam, anti-virus, etc.) on all email passing through the Internet Mail Gateway. This solution provides users with the ability to control their own safe and blocked lists, as well as having the ability to view and release messages from their quarantine. This is all performed from within a user's email client (Outlook, Outlook Web Access).

To find out how the anti-spam software works and for answers to common questions on the anti-spam solution, read the Anti-Spam FAQ and the Anti-Spam End User Digest Help documents. If there are any further questions after reading these documents, contact your local college IT department.