On this page you will find contact information for each of the community colleges. This contact information is related to myCommNet and the services related to myCommNet. Clicking on the college of your choice in the list below will bring you to that college's contact information.
  • Asnuntuck Community College
    • Blackboard Katie O'Connell, Director of Educational Technology at 860-253-3109
    Blackboard Support
    Student password reset Registrar's Office at 860-253-3017 or 860-253-3015
    Hours of Operation:  Monday to Friday 8:30 a.m. to 4:30 p.m.
    Information Desk at 860-253-3012
    Hours of Operation:  Monday to Thursday 4:30 p.m. to 9:00 p.m.
         After Hours Support & Information
    Student Self-Service Registrar's Office at 860-253-3017 or 860-253-3015
     Hours of Operation:  Monday to Friday 8:30 a.m. to 4:30 p.m.
    Information Desk at 860-253-3012
    Hours of Operation:  Monday to Thursday 4:30 p.m. to 9:00 p.m.
    Library off-campus proxy Learning Resource Center at 860-253-3174
    Faculty and Advisor Self-Service Registrar's Office at 860-253-3017 or 860-253-3015
     Hours of Operation:  Monday to Friday 8:30 a.m. to 4:30 p.m.
    Information Desk at 860-253-3012
    Hours of Operation:  Monday to Thursday 4:30 p.m. to 9:00 p.m.
    Employee (Faculty & Staff) password reset IT Support Help Desk at 860-253-3197 extension 4357
    Hours of Operation:  Monday - Thursday 8:00 a.m. to 9:30 p.m.
    Friday 8:00 a.m. to 5:00 p.m.
    Finance Self-Service Jennifer Gray, Director of Finance and Administrative Services at 860-253-3056
    myCommNet Alert IT Support Help Desk at 860-253-3197 extension 4357
    Hours of Operation:  Monday - Thursday 8:00 a.m. to 9:30 p.m.
    Friday 8:00 a.m. to 5:00 p.m.
    Other myCommNet issues Lynne Gregor, Director of Information Technology at 860-253-3163
    Financial Aid Donna Jones-Searle, Director of Financial Aid at 860-253-3030 or AS-FinAid@ascc.commnet.edu

  • Capital Community College
    • Student & Faculty Password Reset
    (myCommNet, Blackboard, Self-Service)    		 Students and Faculty who have forgotten their password should use the web reset utility at www.commnet.edu/netid/password.aspx. If the web reset utility is unsuccessful, students may contact Information Technology or the Registrar's Office.  Faculty must come to the college in person with a photo ID to request a password reset.
     

    Information Technology

     860-906-5252

      Registrar's Office (Students only)
           860-906-5140

      After Hours Support & Information
    Blackboard

    Academic Media Technology

    http://www.ccc.commnet.edu/DL
    860-906-5030
    ca-media@ccc.commnet.edu

      After 4:30pm Mon.-Fri. & weekends Blackboard Support
    Student Self-Service

    Registrar's Office

          http://www.ccc.commnet.edu/registrar.htm

          860-906-5140
          ca-registrar@ccc.commnet.edu
    Library off-campus proxy

    Library

          http://www.ccc.commnet.edu/library
          860-906-5020       
    Faculty and Advisor Self-Service

    Registrar's Office

          http://www.ccc.commnet.edu/registrar.htm

          860-906-5140
          ca-registrar@ccc.commnet.edu
    Staff Password Reset
    (myCommNet & campus computers)

    Information Technology

          860-906-5252
          ca-ithelpdesk@ccc.commnet.edu
    Finance Self-Service

    Business Office

          860-906-5061
    myCommNet Alert

    Public Safety

    Master Sergeant James Griffin

    http://www.ccc.commnet.edu/pubsafety.htm

    860-906-5076

          jgriffin@ccc.commnet.edu
    Other myCommNet issues

    Registrar's Office

          http://www.ccc.commnet.edu/registrar.htm
          860-906-5140
          ca-registrar@ccc.commnet.edu

  • Gateway Community College
    • Blackboard Kathy Murphy, kmurphy@gwcc.commnet.edu or 203-285-2295

    Don Walker, dwalker@gwcc.commnet.edu or 203-285-2038
    Robin DeJesus, rdejesus@gwcc.commnet.edu or 203-285-2038
     Blackboard Support
    Student password reset The college Help Desk -
    203-285-2040 for Long Wharf
    203-285-2410 for North Haven
    GW-Helpdesk@gwcc.commnet.edu
         After Hours Support & Information
    Student Self-Service Registrar's Office -
    203-285-2020 for Long Wharf
    203-285-2304 for North Haven
    Library off-campus proxy Library Information Desk 203-285-2057
    Faculty and Advisor Self-Service Registrar's Office -
    203-285-2020 for Long Wharf
    203-285-2304 for North Haven
    Employee (Faculty & Staff) password reset The college Help Desk -
    203-285-2040 for Long Wharf
    203-285-2410 for North Haven
    GW-Helpdesk@gwcc.commnet.edu
    Finance Self-Service Business Office - Jill Raiola 203-285-2009
    myCommNet Alert The college Help Desk -
    203-285-2040 for Long Wharf
     gw-helpdesk@gwcc.commnet.edu
    Other myCommNet issues The college Help Desk -
    203-285-2040 for Long Wharf
     gw-helpdesk@gwcc.commnet.edu

  • Housatonic Community College
    • Blackboard Distance Learning - BH270
    Laurel Quinones - 203-332-8571
    Jose Labrador - 203-332-5206
     Blackboard Support
    Student password reset Academic Advising - A102
     Monday through Friday 8:30am to 4:30pm
    Patricia McDonnell - 203-332-8556
    Tracey Chavis - 203-332-5215
    Mary Clark - 203-332-5154

    Continuing Ed - C108
    Debrorah Kuchmas - 203-332-5150
    Evelyn Melendez - 203-332-5057
     9:00 To 6:00pm Monday through Thursday

    Distance Learning - BH270
    Laurel Quinones - 203-332-8571

    Jose Labrador - 203-332-5206

    Evening/Week End Division - A102
    Evening Division (C102)
    Weekend Support:     Angela Skyers - 203-332-8550
     Saturday 8:30am to 3:30pm
    Sunday 8:30am to 3:30pm
    Evenings until 9:00pm    :  William Griffin - 203-332-5056

    Information Desk (IT) – Atrium - 203-332-5000
     10:30am To 7:00pm When Classes Are In Session
    8:00am to 4:30pm When Classes Are Not In Session

    Information Tech - A230 / A115
    IT Students Only
    Chris Currivan - 203-332-5287
    Jesse Mcallister - 203-332-5092
     Monday Through Thursday until 8:30pm
    Saturday 9:00am - 3:00pm

    Registrar's Office - B109 -    Monday through Friday
     8:00am to 5:00pm.  Resets will only be done
     in-person in office B109 - 203-332-5088
         After Hours Support & Information
    Student Self-Service Academic Advising - A102
    Monday through Friday 8:30am to 4:30pm
    Patricia McDonnell - 203-332-8556
    Tracey Chavis - 203-332-5215
    Mary Clark - 203-332-5154

    Continuing Ed - C108
    Debrorah Kuchmas - 203-332-5150
    Evelyn Melendez - 203-332-5057
     9:00 To 6:00pm Monday through Thursday

    Distance Learning - BH270
    Laurel Quinones - 203-332-8571

    Evening/Week End Division - A102
    Evening Division (C102)
    Weekend Support:     Angela Skyers - 203-332-8550
     Saturday 8:30am to 3:30pm
    Sunday 8:30am to 3:30pm
    Evenings until 9:00pm    :  William Griffin - 203-332-5056

    Information Desk (IT) – Atrium - 203-332-5000
    10:30am To 7:00pm When Classes Are In Session
    8:00am to 4:30pm When Classes Are Not In Session

    Information Tech - A230 / A115
    IT Students Only
    Chris Currivan - 203-332-5287
    Jesse Mcallister - 203-332-5092
     Monday Through Thursday until 8:30pm
    Saturday 9:00am - 3:00pm

    Registrar's Office - B109 -    Monday through Friday
    8:00am to 5:00pm.  Resets will only be done
     in-person in office B109 - 203-332-5088
    Library off-campus proxy Library - 203-332-5070
    Faculty and Advisor Self-Service Academic Advising - A102
    Monday through Friday 8:30am to 4:30pm
     Patricia McDonnell - 203-332-8556
     Tracey Chavis - 203-332-5215
     Mary Clark - 203-332-5154

     Continuing Ed - C108
     Debrorah Kuchmas - 203-332-5150
     Evelyn Melendez - 203-332-5057
     9:00 To 6:00pm Monday through Thursday

     Distance Learning - BH270
     Laurel Quinones - 203-332-8571

     Evening/Week End Division - A102
    Evening Division (C102)
    Weekend Support:     Angela Skyers - 203-332-8550
     Saturday 8:30am to 3:30pm
    Sunday 8:30am to 3:30pm
     Evenings until 9:00pm:      William Griffin - 203-332-5056

     Information Desk (IT) – Atrium - 203-332-5000
    10:30am To 7:00pm When Classes Are In Session
    8:00am to 4:30pm When Classes Are Not In Session

    Information Tech - A230 / A115
     IT for All Faculty & Staff
     Ray Rogers - 203-332-5031
     John Montanaro - 203-332-5033
     Anthony Vitola - 203-332-5034
     Ada Carbone - 203-332-5080
    Employee (Faculty & Staff) password reset Information Tech - A230 / A115
    IT for All Faculty & Staff
    Ray Rogers - 203-332-5031
    John Montanaro - 203-332-5033
    Anthony Vitola - 203-332-5034
    Ada Carbone - 203-332-5080
    Finance Self-Service Finance Office - A111 203-332-5200
    myCommNet Alert

    Jose Labrador, Educational Technology Specialist
    203-332-5206 jlabrador@hcc.commnet.edu

    Other myCommNet issues Academic Advising - A102
     Monday through Friday 8:30am to 4:30pm
    Patricia McDonnell - 203-332-8556
    Tracey Chavis - 203-332-5215
    Mary Clark - 203-332-5154

    Distance Learning - BH270
    Laurel Quinones - 203-332-8571
     Jose Labrador - 203-332-5206

    Information Tech - A230 / A115
    IT Students Only
    Chris Currivan - 203-332-5287
    Jesse Mcallister - 203-332-5092
     Monday Through Thursday until 8:30pm
    Saturday 9:00am - 3:00pm

    Registrar's Office - B109 -    Monday through Friday
     8:00am to 5:00pm.  Resets will only be done
     in-person in office B109 - 203-332-5088

  • Manchester Community College
    • Blackboard Students:  http://www.mcc.commnet.edu/students/resources/distanceStudentVista.php
    Faculty/Staff:  ETDL Sandbox at 860-512-2857 or email sandbox@mcc.commnet.edu.
    Outside of normal business hours contact     Blackboard Support
    Student Password Reset Students who have forgotten their password should use the web reset utility at: www.commnet.edu/netid/password.aspx. If the web reset utility is unsuccessful, students should contact the Registrar’s Office at 860-512-3220 (email GenInfoRegistrar@mcc.commnet.edu) or the Technology Help Desk at 860-512-3456 (email ma-helpdesk@mcc.commnet.edu). Students can walk into the Registrar’s Office or Technology Help Desk (room L204) for assistance during normal business hours.
         Help after hours can be found at Support & Information
    Student Self-Service Registrar’s Office at 860-512-3220 or email GenInfoRegistrar@mcc.commnet.edu
    Library off-campus proxy Library Reference Desk at 860-512-2880- or 860-512-2883
    Faculty and Advisor Self-Service Registrar’s Office at 860-512-3220 or email GenInfoRegistrar@mcc.commnet.edu
    Employee (Faculty & Staff) password reset
    • Staff: Technology Help Desk at 860-512-3456 (email ma-helpdesk@mcc.commnet.edu).
    • Faculty may use the web reset utility at: www.commnet.edu/netid/password.aspx. You will need to provide the last 4 digits of your Social Security Number, date of birth, and answer to your security question. If the web reset utility is unsuccessful, contact the Technology Help Desk at 860-512-3456 (email ma-helpdesk@mcc.commnet.edu). You can walk in for assistance during normal business hours.
       - Student workers: contact Technology Help Desk at 860-512-3456.
    Finance Self-Service Regina Ferrante, Director of Finance and Administrative Services, 860-512-3632
    myCommNet Alert Technology Help Desk
    860-512-3456     ma-helpdesk@mcc.commnet.edu
    Walk-in help is available during normal business hours in room L204.
    Other myCommNet issues  

  • Middlesex Community College
    • Blackboard Distance Learning Office
     860-343-5756
     Blackboard Support
    Student password reset Records Office - 860-343-5724
     Distance Learning Office -     860-343-5756
     Meriden Center Main Office - 203-238-6202
    IT Help Desk - 860-343-5711
         After Hours Support & Information
    Student Self-Service Records Office - 860-343-5724
    Library off-campus proxy Library - 860-343-5830
    Faculty and Advisor Self-Service Records Office - 860-343-5724
    Employee (Faculty & Staff) password reset IT Help Desk - 860-343-5711
    Finance Self-Service Business Office - 860-343-5729
    myCommNet Alert Annie Scott, Director of IT
    860-343-5767 ascott@mxcc.commnet.edu
    Other myCommNet issues IT Help Desk - 860-343-5711

  • Naugatuck Valley Community College
    • Student & Faculty Password Reset
    (myCommNet, Blackboard, Self-Service)    		 Students and Faculty who have forgotten their password should use the online
    reset utility at     www.commnet.edu/netid/password.aspx.

     

    If the web reset utility is unsuccessful, please contact the following:

    Students:  Records Office, K-516, Phone 203-596-2177, records@nvcc.commnet.edu

    Faculty and Staff:  IT Department, E-604, 203-575-8092, Submit an IT Helpdesk Request
    Blackboard Students:  Office of Distance Learning email: 

    DL@nvcc.commnet.edu

    Blackboard Technical Support

     

    Faculty:  Submit an IT Helpdesk Request
    Library off-campus proxy Phone 203-575-8024 or in person at the Library
    Faculty and Advisor Self-Service IT Department, E-604, 203-575-8092
     Submit an IT Helpdesk Request
    Finance Self-Service Cashiers Office, K-508, 203-575-8055
    myCommNet Alert Students:  Records Office, K-516, Phone 203-596-2177, email:  records@nvcc.commnet.edu


    Faculty and Staff:      IT Department, E-604, 203-575-8092

    Submit an IT Helpdesk Request

  • Northwestern CT Community College
    • Blackboard Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Blackboard Support

    Summer Hours 8:30 am - 4:30 pm, M-F
    Student password reset Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
         After Hours Support & Information
    Student Self-Service Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Library off-campus proxy Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Faculty and Advisor Self-Service Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Employee (Faculty & Staff) password reset Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Finance Self-Service Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    myCommNet Alert Laurie Jassen, Coord of Admin IT
    860-738-6369 ljassen@nwcc.commnet.edu
    Other myCommNet issues Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm

  • Norwalk Community College
    • Blackboard Lois Aime 203-857-7288 laime@ncc.commnet.edu 
    Roberto Reyes 203-857-7217 rreyes@ncc.commnet.edu
     Blackboard Support
    Student password reset Records/Registrar's Office 203-857-7035, IT Office 203-857-6800
    Distance Learning     203-857-7288 laime@ncc.commnet.edu
     Roberto Reyes 203-857-7217 rreyes@ncc.commnet.edu
     Library Info. Desk 203.857-7379
         After Hours Support & Information
    Student Self-Service Records/Registrar's Office 203-857-7035
    Library off-campus proxy Linda Lerman 203-857-7211
    Faculty and Advisor Self-Service Records/Registrar's Office 203-857-7035
    Employee (Faculty & Staff) password reset IT Office, Room E319 (must appear in person)
    Finance Self-Service Business Office 203-857-7000
    myCommNet Alert Barbara Smith, Coordinator, Events, Campus & Community Relations
    203-857-7265 bsmith@ncc.commnet.edu Room E214
    Other myCommNet issues Lois Aime 203-857-7288 laime@ncc.commnet.edu & Linda Lerman 203-857-7211
     Roberto Reyes 203-857-7217 rreyes@ncc.commnet.edu

  • Quinebaug Valley Community College
    • Blackboard Pauline Clifford, Director of Ed. Technology 860-412-7262
    Blackboard Support
    Student password reset Academic Affairs Office, Danielson - 860-412-7200, Willimantic 860-423-1824 or Ed.Tech Department 860-412-7262, IT Department Danielson - 860-412-7242, Willimantic - 860-423-1824
         After Hours Support & Information
    Student Self-Service Registrar's Office or Academic Affairs Office - Danielson - 860-412-7200, Willimantic - 860-423-1824
    Library off-campus proxy Library 860-412-7200
    Faculty and Advisor Self-Service Academic Affairs Office, Danielson - 860-412-7200, Willimantic - 860-423-1824 or Registrar's Office
    Employee (Faculty & Staff) password reset Academic Affairs Office, Danielson - 860-412-7200, Willimantic - 860-423-1824 or Ed.Tech Department 860-412-7262 or IT Department, Danielson - 860-412-7242, Willimantic 860-423-1824
    Finance Self-Service Business Office 860-412-7360
    myCommNet Alert Kevin Anderson, Director of Information Technology
    860-412-7246 kanderson@qvcc.commnet.edu

    Leigh Lafleur, Administrative Assistant
    860-412-7380 llafleur@qvcc.commnet.edu
    Other myCommNet issues IT Department - Danielson - 860-412-7242, Willimantic - 860-423-1824 or Ed.Tech Department 860-412-7262

  • Three Rivers Community College
    • Blackboard Faculty: Kem Barfield, Director of Distance Learning 860-383-5215,
    kbarfield@trcc.commnet.edu or IT Help Desk: 860-885-2334
     Blackboard Support
    Students: TR-DistanceLearning@trcc.commnet.edu  or IT Help Desk 860-885-2334
    Blackboard Support
    Student password reset IT Help Desk: 860-885-2334, FAX 860-886-0691
         After Hours Support & Information
    Student Self-Service Registrar’s Office, 860-892-5756, TR-Registrar@trcc.commnet.edu
    Library off-campus proxy Mildred Hodge, 860-383-5289 or 860-885-2346
    Faculty and Advisor Self-Service Registrar’s Office, 860-892-5756, TR-Registrar@trcc.commnet.edu  
    Employee (Faculty & Staff) password reset IT Help Desk: 860-885-2334, FAX 860-886-0691
    Finance Self-Service Gayle O’Neill, 860-892-5210
    myCommNet Alert Stephen Goetchius, Dean of IT
    860-885-2327 sgoetchius@trcc.commnet.edu
    Other myCommNet issues IT Help Desk: 860-885-2334, FAX 860-886-0691

  • Tunxis Community College
    • Student & Faculty Password Reset
    (myCommNet, Blackboard, Self-Service)

    Students and Faculty who have forgotten their password should use the "Reset Forgotten NetID Password" utility. If the web reset utility is unsuccessful, students may view the Student ID Number and Password Reset page or come in person to the Records Office/Registrar or  Computer Center. 

     

    Faculty must come in person to the Computer Center with a photo ID to request a password  reset.

     
    Blackboard

    24/7 Support

     

    Phone: 1.866.940.1928 
    Live Chat or Submit a Ticket:     http://d2.parature.com/ics/support/default.asp?deptID=8134

     

    ·         Student Blackboard FAQ

    ·         Faculty Blackboard Training & Troubleshooting

     

    Tunxis Distance Learning: Adrianne Kelly - akelly@txcc.commnet.edu

     
    Unknown NetID/Student ID

    Students

    Records Office/Registrar 860.255.3529 or in person at the Computer Center  


    Faculty

    Sharon LeSuer - Academic Dean’s Office 860.255.3617 or in person at the Computer Center


    Staff

    By Phone: 860.255.3492

     
    myCommNet Student Self-Service

    Records Office/Registrar

      By Phone: 860.255.3533

    Email: tx-records@txcc.commnet.edu
    or in person at the     Records Office/Registrar

     
    Library off-campus proxy

    Library

    860.255.3801 or in person at the Library

     
    myCommNet Faculty and Advisor Self-Service

    By Phone

    860.255.3492

     
    Staff Password Reset
    (myCommNet & campus computers)

     

    Computer Center or Founders Hall

     

    Faculty/Staff must come in person to either the Computer Center or Founders Hall and see MaryAnn Diorio or Sylvia Simonian with a valid current photo ID to request a password reset – we cannot reset passwords over the phone.

     
    myCommNet Finance Self-Service

    Director of Finance

    860.255.3398

     
    myCommNet Alert

    Dean of Student Affairs Office

    860-255-3561

     
    Other myCommNet issues

    24/7 Support

    Phone: 1.866.940.1928 
    Live Chat or Submit a Ticket:     http://d2.parature.com/ics/support/default.asp?deptID=8134

     

    Records Office/Registrar

    860-255-3533 or in person at the Records Office/Registrar

     

    Computer Center/IT Help Desk

    860-255-3470 or in person at the Computer Center

     

    For more help, please visit our 24/7 Online Support Center where you can do the following: 

    Knowledge Base:  Browse or search the Knowledge Base for a wide variety of solutions.
    Downloads:  Access to helpful downloads needed for running myCommNet.
    Submit a Ticket:  Submit a trouble ticket to our service representatives.
    Call:  Speak with a service representative live on the phone at 1-866-940-1928.


    Connecticut Community Colleges