On this page you will find contact information for each of the community colleges. This contact information is related to myCommNet and the services related to myCommNet. Clicking on the college of your choice in the list below will bring you to that college's contact information.
  • Asnuntuck Community College
  • Blackboard Vista Katie Savaria, Director of Educational Technology at 860-253-3109
    Blackboard Vista Support
    Student password reset Registrar's Office at 860-253-3017 or 860-253-3015
    Hours of Operation:  Monday to Friday 8:30 a.m. to 4:30 p.m.
    Information Desk at 860-253-3012
    Hours of Operation:  Monday to Thursday 4:30 p.m. to 9:00 p.m.

    After Hours Support & Information
    Student Self-Service Registrar's Office at 860-253-3017 or 860-253-3015
    Hours of Operation:  Monday to Friday 8:30 a.m. to 4:30 p.m.
    Information Desk at 860-253-3012
    Hours of Operation:  Monday to Thursday 4:30 p.m. to 9:00 p.m.
    Library off-campus proxy Learning Resource Center at 860-253-3174
    Faculty and Advisor Self-Service Registrar's Office at 860-253-3017 or 860-253-3015
    Hours of Operation:  Monday to Friday 8:30 a.m. to 4:30 p.m.
    Information Desk at 860-253-3012
    Hours of Operation:  Monday to Thursday 4:30 p.m. to 9:00 p.m.
    Employee (Faculty & Staff) password reset IT Support Help Desk at 860-253-3197 extension 4357
    Hours of Operation:  Monday - Thursday 8:00 a.m. to 9:30 p.m.
    Friday 8:00 a.m. to 5:00 p.m.
    Finance Self-Service Betty Lanigan, Fiscal Administrative Supervisor at 860-253-3056
    myCommNet Alert IT Support Help Desk at 860-253-3197 extension 4357
    Hours of Operation:  Monday - Thursday 8:00 a.m. to 9:30 p.m.
    Friday 8:00 a.m. to 5:00 p.m.
    Other myCommNet issues Lynne Gregor, Director of Information Technology at 860-253-3163

  • Capital Community College
  • Student & Faculty Password Reset
    (myCommNet, Blackboard Vista, Self-Service)
    Students and Faculty who have forgotten their password should use the web
    reset utility at www.commnet.edu/netid/password.aspx. If the web reset
    utility is unsuccessful, students may contact Information Technology or the
    Registrar's Office.  Faculty must come to the college in person with a photo
    ID to request a password reset.
     

    Information Technology

     860-906-5252

      Registrar's Office (Students only)
           860-906-5140

      After Hours Support & Information
    Blackboard Vista

    Academic Media Technology

    http://www.ccc.commnet.edu/DL
    860-906-5030
    ca-media@ccc.commnet.edu

      After 4:30pm Mon.-Fri. & weekends Blackboard Vista Support
    Student Self-Service

    Registrar's Office

          http://www.ccc.commnet.edu/registrar.htm

          860-906-5140
          ca-registrar@ccc.commnet.edu
    Library off-campus proxy

    Library

          http://www.ccc.commnet.edu/library
          860-906-5020
          Log into InfoAnytime at http://www.infoanytime.org to ask questions
          related to off-campus database access or for reference questions.
    Faculty and Advisor Self-Service

    Registrar's Office

          http://www.ccc.commnet.edu/registrar.htm

          860-906-5140
          ca-registrar@ccc.commnet.edu
    Staff Password Reset
    (myCommNet & campus computers)

    Information Technology

          860-906-5252
          ca-ithelpdesk@ccc.commnet.edu
    Finance Self-Service

    Business Office

          860-906-5061
    myCommNet Alert

    Public Safety

    Master Sergeant James Griffin

    http://www.ccc.commnet.edu/pubsafety.htm

    860-906-5076

          jgriffin@ccc.commnet.edu
    Other myCommNet issues

    Registrar's Office

          http://www.ccc.commnet.edu/registrar.htm
          860-906-5140
          ca-registrar@ccc.commnet.edu

  • Gateway Community College
  • Blackboard Vista Mary Birdsey mbirdsey@gwcc.commnet.edu
    Kathy Murphy 203-285-2295 kmurphy@gwcc.commnet.edu
    Katie Westby 203-285-2038 kwestby@gwcc.commnet.edu
    Blackboard Vista Support
    Student password reset The college Help Desk -
    203-285-2040 for Long Wharf
    203-285-2410 for North Haven
    GW-Helpdesk@gwcc.commnet.edu

    After Hours Support & Information
    Student Self-Service Registrar's Office -
    203-285-2020 for Long Wharf
    203-285-2304 for North Haven
    Library off-campus proxy Library Information Desk 203-285-2057
    Faculty and Advisor Self-Service Registrar's Office -
    203-285-2020 for Long Wharf
    203-285-2304 for North Haven
    Employee (Faculty & Staff) password reset The college Help Desk -
    203-285-2040 for Long Wharf
    203-285-2410 for North Haven
    GW-Helpdesk@gwcc.commnet.edu
    Finance Self-Service Business Office - Jill Raiola 203-285-2009
    myCommNet Alert The college Help Desk -
    203-285-2040 for Long Wharf

    gw-helpdesk@gwcc.commnet.edu
    Other myCommNet issues Larry Salay, Director of IT
    203-285-2046 lsalay@gwcc.commnet.edu

  • Housatonic Community College
  • Blackboard Vista Distance Learning - BH270
    Laurel Quinones - 203-332-8571
    Jose Labrador - 203-332-5206
    Blackboard Vista Support
    Student password reset Academic Advising - A102
    Monday through Friday 8:30am to 4:30pm
    Patricia McDonnell - 203-332-8556
    Tracey Chavis - 203-332-5215
    Mary Clark - 203-332-5154

    Continuing Ed - C108
    Debrorah Kuchmas - 203-332-5150
    Evelyn Melendez - 203-332-5057

    9:00 To 6:00pm Monday through Thursday

    Distance Learning - BH270
    Laurel Quinones - 203-332-8571

    Evening/Week End Division - A102
    Evening Division (C102)
    Weekend Support:
    Angela Skyers - 203-332-8550
    Saturday 8:30am to 3:30pm
    Sunday 8:30am to 3:30pm

    Evenings until 9:00pm
    William Griffin - 203-332-5056

    Information Desk (IT) – Atrium - 203-332-5000
    10:30am To 7:00pm When Classes Are In Session
    8:00am to 4:30pm When Classes Are Not In Session


    Information Tech - A230 / A115
    IT Students Only
    Chris Currivan - 203-332-5287
    Jesse Mcallister - 203-332-5092

    Monday Through Thursday until 8:30pm
    Saturday 9:00am - 3:00pm


    Registrar's Office - B109 -
    Monday through Friday
    8:00am to 5:00pm Resets will only be done
     in-person in office B109 - 203-332-5088
    After Hours Support & Information
    Student Self-Service Academic Advising - A102
    Monday through Friday 8:30am to 4:30pm
    Patricia McDonnell - 203-332-8556
    Tracey Chavis - 203-332-5215
    Mary Clark - 203-332-5154

    Continuing Ed - C108
    Debrorah Kuchmas - 203-332-5150
    Evelyn Melendez - 203-332-5057

    9:00 To 6:00pm Monday through Thursday

    Distance Learning - BH270
    Laurel Quinones - 203-332-8571

    Evening/Week End Division - A102
    Evening Division (C102)
    Weekend Support:
    Angela Skyers - 203-332-8550
    Saturday 8:30am to 3:30pm
    Sunday 8:30am to 3:30pm

    Evenings until 9:00pm
    William Griffin - 203-332-5056

    Information Desk (IT) – Atrium - 203-332-5000
    10:30am To 7:00pm When Classes Are In Session
    8:00am to 4:30pm When Classes Are Not In Session


    Information Tech - A230 / A115
    IT Students Only
    Chris Currivan - 203-332-5287
    Jesse Mcallister - 203-332-5092

    Monday Through Thursday until 8:30pm
    Saturday 9:00am - 3:00pm


    Registrar's Office - B109 -
    Monday through Friday
    8:00am to 5:00pm Resets will only be done
     in-person in office B109 - 203-332-5088
    Library off-campus proxy Library - 203-332-5070
    Faculty and Advisor Self-Service Academic Advising - A102
    Monday through Friday 8:30am to 4:30pm
    Patricia McDonnell - 203-332-8556
    Tracey Chavis - 203-332-5215
    Mary Clark - 203-332-5154

    Continuing Ed - C108
    Debrorah Kuchmas - 203-332-5150
    Evelyn Melendez - 203-332-5057
    9:00 To 6:00pm Monday through Thursday

    Distance Learning - BH270
    Laurel Quinones - 203-332-8571

    Evening/Week End Division - A102
    Evening Division (C102)

    Weekend Support:
    Angela Skyers - 203-332-8550
    Saturday 8:30am to 3:30pm
    Sunday 8:30am to 3:30pm
    Evenings until 9:00pm
    William Griffin - 203-332-5056

    Information Desk (IT) – Atrium - 203-332-5000
    10:30am To 7:00pm When Classes Are In Session
    8:00am to 4:30pm When Classes Are Not In Session


    Information Tech - A230 / A115
    IT for All Faculty & Staff
    Ray Rogers - 203-332-5031
    John Montanaro - 203-332-5033
    Anthony Vitola - 203-332-5034
    Ada Carbone - 203-332-5080
    Employee (Faculty & Staff) password reset Information Tech - A230 / A115
    IT for All Faculty & Staff
    Ray Rogers - 203-332-5031
    John Montanaro - 203-332-5033
    Anthony Vitola - 203-332-5034
    Ada Carbone - 203-332-5080
    Finance Self-Service Finance Office - A111 203-332-5200
    myCommNet Alert Jose Labrador, Educational Technology Specialist
    203-332-5206 jlabrador@hcc.commnet.edu
    Other myCommNet issues Academic Advising - A102
    Monday through Friday 8:30am to 4:30pm
    Patricia McDonnell - 203-332-8556
    Tracey Chavis - 203-332-5215
    Mary Clark - 203-332-5154

    Distance Learning - BH270
    Laurel Quinones - 203-332-8571
    Jose Labrador - 203-332-5206

    Information Tech - A230 / A115
    IT Students Only
    Chris Currivan - 203-332-5287
    Jesse Mcallister - 203-332-5092

    Monday Through Thursday until 8:30pm
    Saturday 9:00am - 3:00pm


    Registrar's Office - B109 -
    Monday through Friday
    8:00am to 5:00pm Resets will only be done
     in-person in office B109 - 203-332-5088

  • Manchester Community College
  • Blackboard Vista Students:  http://www.mcc.commnet.edu/students/resources/distanceStudentVista.php
    Faculty/Staff:  ETDL Sandbox at 860-512-2857 or email sandbox@mcc.commnet.edu.
    Outside of normal business hours contact
    Blackboard Vista Support
    Student Password Reset Students who have forgotten their password should use the web reset utility at: www.commnet.edu/netid/password.aspx. If the web reset utility is unsuccessful, students should contact the Registrar’s Office at 860-512-3220 (email GenInfoRegistrar@mcc.commnet.edu) or the Technology Help Desk at 860-512-3456 (email HelpDesk@mcc.commnet.edu). Students can walk into the Registrar’s Office or Technology Help Desk (room L206) for assistance during normal business hours.
    Help after hours can be found at Support & Information
    Student Self-Service Registrar’s Office at 860-512-3220 or email GenInfoRegistrar@mcc.commnet.edu
    Library off-campus proxy Library Reference Desk at 860-512-2880- or 860-512-2883
    Faculty and Advisor Self-Service Registrar’s Office at 860-512-3220 or email GenInfoRegistrar@mcc.commnet.edu
    Employee (Faculty & Staff) password reset
    • Staff: Technology Help Desk at 860-512-3456 (email HelpDesk@mcc.commnet.edu).
    • Faculty may use the web reset utility at: www.commnet.edu/netid/password.aspx. You will need to provide the last 4 digits of your Social Security Number, date of birth, and answer to your security question. If the web reset utility is unsuccessful, contact the Technology Help Desk at 860-512-3456 (email HelpDesk@mcc.commnet.edu). You can walk in for assistance during normal business hours.
       - Student workers: contact Technology Help Desk at 860-512-3456.
    Finance Self-Service Jim McDowell, Director of Finance and Administrative Services, 860-512-3632
    myCommNet Alert Technology Help Desk
    860-512-3456
    HelpDesk@mcc.commnet.edu
    Walk-in help is available during normal business hours in room L206.
    Other myCommNet issues  

  • Middlesex Community College
  • Blackboard Vista Distance Learning Office
    860-343-5756
    Blackboard Vista Support
    Student password reset Records Office - 860-343-5724
    Distance Learning Office - 860-343-5756
    Meriden Center Main Office - 203-238-6202
    IT Help Desk - 860-343-5711

    After Hours Support & Information
    Student Self-Service Records Office - 860-343-5724
    Library off-campus proxy Library - 860-343-5830
    Faculty and Advisor Self-Service Records Office - 860-343-5724
    Employee (Faculty & Staff) password reset IT Help Desk - 860-343-5711
    Finance Self-Service Business Office - 860-343-5729
    myCommNet Alert Annie Scott, Director of IT
    860-343-5767 ascott@mxcc.commnet.edu
    Other myCommNet issues IT Help Desk - 860-343-5711

  • Northwestern CT Community College
  • Blackboard Vista Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Blackboard Vista Support
    Student password reset Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm

    After Hours Support & Information
    Student Self-Service Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Library off-campus proxy Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Faculty and Advisor Self-Service Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Employee (Faculty & Staff) password reset Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    Finance Self-Service Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm
    myCommNet Alert Laurie Jassen, Coord of Admin IT
    860-738-6369 ljassen@nwcc.commnet.edu
    Other myCommNet issues Help Desk: 860-738-6367
    Hours of Operation: Monday- Thursday 8:30 am - 8:30 pm
    Friday 8:30 am - 4:30 pm

  • Norwalk Community College
  • Blackboard Vista Lois Aime 203-857-7288 laime@ncc.commnet.edu 
    Roberto Reyes 203-857-7217 rreyes@ncc.commnet.edu
    Blackboard Vista Support
    Student password reset Records/Registrar's Office 203-857-7035, IT Office 203-857-6800
    Distance Learning
    203-857-7288 laime@ncc.commnet.edu
    Roberto Reyes 203-857-7217 rreyes@ncc.commnet.edu
    Library Info. Desk 203.857-7379
    After Hours Support & Information
    Student Self-Service Records/Registrar's Office 203-857-7035
    Library off-campus proxy Linda Lerman 203-857-7211
    Faculty and Advisor Self-Service Records/Registrar's Office 203-857-7035
    Employee (Faculty & Staff) password reset IT Office, Room E319 (must appear in person)
    Finance Self-Service Business Office 203-857-7000
    myCommNet Alert Barbara Smith, Coordinator, Events, Campus & Community Relations
    203-857-7265 bsmith@ncc.commnet.edu Room E214
    Other myCommNet issues Lois Aime 203-857-7288 laime@ncc.commnet.edu & Linda Lerman 203-857-7211
    Roberto Reyes 203-857-7217 rreyes@ncc.commnet.edu

  • Quinebaug Valley Community College
  • Blackboard Vista Pauline Clifford, Director of Ed. Technology 860-412-7262
    Blackboard Vista Support
    Student password reset Learning and Student Development Office, Danielson - 860-412-7200, Willimantic 860-423-1824 or Ed.Tech Department 860-412-7262, IT Department Danielson - 860-412-7242, Willimantic - 860-423-1824
    After Hours Support & Information
    Student Self-Service Registrar's Office or Learning and Student Development Office - Danielson - 860-412-7200, Willimantic - 860-423-1824
    Library off-campus proxy Library 860-412-7200
    Faculty and Advisor Self-Service Learning and Student Development Office, Danielson - 860-412-7200, Willimantic - 860-423-1824 or Registrar's Office
    Employee (Faculty & Staff) password reset Learning and Student Development Office, Danielson - 860-412-7200, Willimantic - 860-423-1824 or Ed.Tech Department 860-412-7262 or IT Department, Danielson - 860-412-7242, Willimantic 860-423-1824
    Finance Self-Service Business Office 860-412-7360
    myCommNet Alert Kevin Anderson, Director of Information Technology
    860-412-7246 kanderson@qvcc.commnet.edu

    Leigh Lafleur, Administrative Assistant
    860-412-7380 llafleur@qvcc.commnet.edu
    Other myCommNet issues IT Department - Danielson - 860-412-7242, Willimantic - 860-423-1824 or Ed.Tech Department 860-412-7262

  • Three Rivers Community College
  • Blackboard Vista Faculty: Kem Barfield, Director of Distance Learning 860-383-5215,
    kbarfield@trcc.commnet.edu or IT Help Desk: 860-885-2334
    Blackboard Vista Support

    Students: Amanda MacTaggart, Educational Technology Specialist, 860-885-2313,
    TR-DistanceLearning@trcc.commnet.edu  or IT Help Desk 860-885-2334
    Blackboard Vista Support
    Student password reset IT Help Desk: 860-885-2334, FAX 860-889-7082
    After Hours Support & Information
    Student Self-Service Registrar’s Office, 860-892-5756, TR-Registrar@trcc.commnet.edu
    Library off-campus proxy Mildred Hodge or Robert Walsh, 860-383-5289 or 860-885-2346
    Faculty and Advisor Self-Service Registrar’s Office, 860-892-5756, TR-Registrar@trcc.commnet.edu  
    Employee (Faculty & Staff) password reset IT Help Desk: 860-885-2334, FAX 860-889-7082
    Finance Self-Service Gayle O’Neill, 860-892-5210
    myCommNet Alert Stephen Goetchius, Dean of IT
    860-885-2327 sgoetchius@trcc.commnet.edu
    Other myCommNet issues IT Help Desk: 860-885-2334, FAX 860-889-7082

  • Tunxis Community College
  • Student & Faculty Password Reset
    (myCommNet, Blackboard Vista, Self-Service)

    Students and Faculty who have forgotten their password should use the "Reset Forgotten NetID Password" utility. If the web reset utility is unsuccessful, students may view the Student ID Number and Password Reset page or come in person to the Records Office/Registrar or  Computer Center

     

    Faculty must come in person to the Computer Center with a photo ID to request a password  reset.
    Blackboard Vista

    24/7 Support

    Phone: 1.866.940.1928 
    Live Chat or Submit a Ticket:
    http://d2.parature.com/ics/support/default.asp?deptID=8134

    ·         Student Blackboard Vista FAQ

    ·         Faculty Bb Vista Training & Troubleshooting

     

    Tunxis Distance Learning: Adrianne Kelly - akelly@txcc.commnet.edu

    Unknown NetID/Student ID

    Students

    Records Office/Registrar 860.255.3529

     

    Faculty

    Sharon LeSuer - Academic Dean’s Office 860.255.3617

     

    Staff

    By Phone: 860.255.3492

    myCommNet Student Self-Service

    Records Office/Registrar

    By Phone: 860.255.3533

    Email: tx-records@txcc.commnet.edu
    or in person at the Records Office/Registrar

    Library off-campus proxy

    Library

    860.255.3801 or in person at the Library

    myCommNet Faculty and Advisor Self-Service

    By Phone

    860.255.3492

    Staff Password Reset
    (myCommNet & campus computers)

    Computer Center

    860.255.3492 or in person at the Computer Center

    myCommNet Finance Self-Service

    Director of Finance

    860.255.3398

    myCommNet Alert

    Dean of Student Affairs Office

    860-255-3561

    Other myCommNet issues

    24/7 Support

    Phone: 1.866.940.1928 
    Live Chat or Submit a Ticket:
    http://d2.parature.com/ics/support/default.asp?deptID=8134

    Records Office/Registrar

    860-255-3533 or in person at the Records Office/Registrar

    Computer Center/IT Help Desk

    860-255-3470 or in person at the Computer Center



    For more help, please visit our 24/7 Online Support Center where you can do the following: 

    Knowledge Base:  Browse or search the Knowledge Base for a wide variety of solutions.
    Downloads:  Access to helpful downloads needed for running myCommNet.
    Submit a Ticket:  Submit a trouble ticket to our service representatives.
    Live Chat:  Chat with a service representative live over the web.
    Call:  Speak with a service representative live on the phone at 1-866-940-1928.



    Connecticut Community Colleges